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Uno VU+ UNO 4K Doesn't boot or reflash

Discussion in 'Hardware: All Vu+ models' started by cjvaland, Aug 27, 2018.

  1. cjvaland

    cjvaland Vu+ Newbie

    Messages:
    4
    The box does not boot, I have downloaded the latest update from code.vuplus.com and that won't install either the box is doesn't display anything on the screen and is stuck at the "off/standby" dim light. 27e66844198236891d7de93954b47064.jpg

    Sent from my ONEPLUS A5000 using Tapatalk
     
  2. Mick12334

    Mick12334 Moderator

    Messages:
    2,096
    Have you followed the loading instructions?
    Have you downloaded the correct software, from VU+, each receiver has its own software version.
    Try loading Black Hole.
    http://www.vuplus-community.net/board/threads/black-hole-3-0-5-i-quad-pip-vu-uno4k.36310/
    Unzip the file until you have the vuplus folder.
    Load this onto a FAT 32 formatted USB stick
    Turn off your receiver, at the rear.
    Insert the USB stick, into the receiver,.
    Turn on your receiver and let it load.
     
  3. Alexwilmac

    Alexwilmac Vip

    Messages:
    4,249
    And the most important advice: prepare yourself to try several USB flash drives. Don't think that every sticks will work: some don't.
     
  4. cjvaland

    cjvaland Vu+ Newbie

    Messages:
    4
    Thanks, I'll get hold of this and try to load it.

    Sent from my ONEPLUS A5000 using Tapatalk
     
  5. cjvaland

    cjvaland Vu+ Newbie

    Messages:
    4
    I have tried 3 different ones so far, I read a few posts that suggested that the usb stick couldn't be read.
    According to my seller, this is a problematic model and discontinued, he has had 3 replaced in the last 2 months, so I am not holding my breath in getting this sorted anytime soon.
    It would be useful to know if the is a sequence to follow to force an update...

    Sent from my ONEPLUS A5000 using Tapatalk
     
  6. Mick12334

    Mick12334 Moderator

    Messages:
    2,096
    I haven't heard of any problems, with the VU+ Uno 4K.
    Try unplugging the receiver, then removing everything else, including your LNB cable, only have your HDMI cable, connected to your television, then turn it on, and see if it boots up.

    Which make/model USB sticks have you tried?
     
    >>Artorius<< likes this.
  7. adriankoooo

    adriankoooo Vu+ Newbie

    Messages:
    10
    cjvaland:

    same problem here, how you resolved the issue?
     
  8. Alexwilmac

    Alexwilmac Vip

    Messages:
    4,249
    It's YOU that has to solve: is not the first time that people need to try many USB flash drives to find the right one. Better old USB2, usually.
    And, also, it's important how you prepare it. Read our guides.
     
  9. Matrix10

    Matrix10 Administrator

    Messages:
    8,855
    To add

    if you have a Hard Disk Connected
    you must remove the HDD from the tray,flash box and test.
    Some HDDs can cause a problem.
     
    Alexwilmac likes this.
  10. cjvaland

    cjvaland Vu+ Newbie

    Messages:
    4
    Hi there, I took the unit to the London rep.
    100 Colindeep Ln, London NW9 6HB
    There was a physical fault with it and was repaired.
    I have been dealing with someone called Julian, you can also contact him on this number.
    07501911175

    Sent from my ONEPLUS A6013 using Tapatalk
     
  11. Thomas67

    Thomas67 Vip

    Messages:
    477
    In 99% there is a wrong formated usb stick that is the problem you where the unlucky guy of the 1% who has a faulty STB but nice it was fixed so you can enjoy it again :)

    But just a tip to all from an old Windows Certified Tech Guy

    When formatting your USB Stick to fat32 remeber to press the button in format window that says "Restore UnitStandard"
    And to be very sure that Windows dont do any strange thing to your usb stick do a NTFS format first and then Format again to Fat32

    Its almost allways never anything wrong with the usb stick but windows deals with the never diffrent than the older so to be on safe side
    Allways press button "Restore Unitstandard" This tells Windows that this is a usb stick and not a USB HDD that will be mounted by the Windows Device Manager
     
  12. Alexwilmac

    Alexwilmac Vip

    Messages:
    4,249
    Or, as there is not only windows, fortunately, if you own a mac simply format it as MSDOS. I've never had any problem with ANY of the many USB sticks I've tried so far. ;)
     
    Thomas67 likes this.

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