USB Tuner: howto report problems

[angelofsky1980]

Dear friends,

I write a simple schema to report information needed to debug your problems with USB tuners.

I hope you follow these instructions for a better support.

Thanks in advance

Report info about device like Producer, Model, USB IDs, driver used or any other info useful to identify the device

Post the return of these commands:

/usr/bin/usbtuner -V

If the activation fails:

- connect to your box via telnet/ssh
- do a dmesg command and report the last 20/40 lines. If you are unsure, save the output into a file with (dmesg > filename.txt) and attach that file in your post.

 

[angelofsky1980]

There are some telnet commands useful to understand what happen on our boxes with DVB-T USB devices.
The commands shown only some infos regarding devices and not personal datas or anything else:

First of all, connect your DVB USB device and reboot your box.
Connect to your box via Telnet/SSH with Putty (I use only that ) and follow instructions:

dmesg > /tmp/output.txt
lsmod >> /tmp/output.txt
cat /proc/bus/usb/devices >> /tmp/output.txt
cat /proc/bus/nim_sockets >> /tmp/output.txt

You can upload the /tmp/output.txt file in this Board for investigations.