First of all,warning please NO spamming with unnecessary QUOTE.
To post the question once again.
Have you write about your problems with this satellite to VU+?
Suggestion or bug report:
Contacts
If you have any inquiry regarding Vu+ products, please send an email with the address below.
In fact I have a feeling that you think we can solve this problem.
This problem can be solved only for you by VU +.
It makes no sense to repeat it so you will not solve the problem.
Rgd MX
p.s
So I sent an email regarding this issue
Hopefully he will be solved.
I think you should send these questions to the right place