lost channels and now software not working

[mikeybritland]

could someone please help me? I am new to this and have had a vu+ uno box since February. I lost most of my channels starting in may. I tried to do a software update and to no avail but now its saying software problem. im pulling my hair out. I would appreciate any help. thanks for reading.

mike

 

[yashar1357]

Re image your box according site instructions. After configuration, transfer new channel list to box. image update doesn't update channel list. you should transfer new list time to time,