Blackhole 2.1.5 - Twin Tuner Issues

[Steven Cook]

Hi,

Had a look around the forum before posting this so apologies if this has already been answered somewhere else....

2.1.5 with a Duo2

When i configure the 2nd tune with independent settings or same as tuner A it is not available for use until i go to satellite searching and select Lock. This obviously renders recording useless.

This could be a tuner fault but wanted to see if anyone else had similar issues.

About shows both tuners which leads me to a configuration problem.

Webif also only shows 1 TV and 1 Transcoding, should this not show 2 TV? prior to upgrade it did.

Thanks

Steven

 

[Eragon]

Too few information to understand...
What type of sat installation do you have?
How many cables coming from the antenna?

Also if possible post the screenshots (http://YourBoxIP/grab) or photos of both tuners settings.

 

[Steven Cook]

Tuner config attached.

both feeds connected and tested working.

thanks for the quick response

 

[Eragon]

Do you have 2 separate LNBs and 2 separate cables?

 

[Steven Cook]

2 separate cables both tested.

 

[Eragon]

Well, should the problem occur when you are trying to watch/record 2 encrypted channels at the same time, then your receiver is possibly not correctly software configured, but this topic can't be discussed on this community as per the forum rules.

 

[Steven Cook]

its not 2 encrypted channels both channels are FTA.

 

[Eragon]

Well, in tuner settings disable one tuner at a time and check if both tuners are correctly operational.
Don't modify the existing cable connections.

 

[Steven Cook]

both tuners working again go to satellite finder and select lock and then i can record ok, really strange.

still cant select 2 tuners in WEBif

 

[Eragon]

still cant select 2 tuners in WEBif

Try again after a full box reboot.

 

[Steven Cook]

Same, Both tuners configure correctly but cant use both at the same time

 

[Eragon]

Post a screenshot of Openwebif.

 

[Steven Cook]

Here you go.

i upgraded from a solo 2 box to a duo 2 box.

never had a problem with the solo

 

[Steven Cook]

when i stream something recording status enables on the Webif

 

[Eragon]

I can see some encrypted channels in the Openwebif list: before going on, please explain how you can legitimately decode that channels on the Duo2...

 

[Steven Cook]

i dont i use it as a FTA box

 

[Eragon]

Why those channels are listed?

 

[Steven Cook]

i use autoepg

sorry i can remove them, just looking for support not meaning to cause offence.

thanks

 

[Eragon]

Sorry, I myself can't find any reason to explain that problem.
As a last resort, make a Full Backup on a USB stick and then flash a new clean 2.1.5 without any configuration restore.
Configure the 2 tuners and try to reproduce the problem.

After this test, if desired, you can return back to your previous situation simply flashing the Full Backup.

 

[Steven Cook]

thanks Eragon, i will give this a go.

I can only assume that one of the tuners is faulty! due to the fact that i got to scanning it resolves the issue.

Will let you know how it goes.

thanks

steven